Please fill out the below form to request a Returned Goods Authorization (RGA) number. Once an email is received with a RGA number, please include a copy of the email in your return. We are not responsible for return freight costs. All freight must be pre-paid, no collect shipments accepted.
Only items purchased direct from us can be returned for non-warranty credit. For all other returns, please contact your place of original purchase. Hardware, skewers and mechanical devices are subject to wear and over-tightening therefore are limited to a 2-year warranty.
A $15 fee will be assessed against your return credit for items returned "used". This includes and normal wear from mounting the FATDAPTER to your rack or bicycle. Please only indicate items as "unopened" if they have never been mounted.